FAQ

 

Shipping

How will you ship my order?

We ship via Canada Post.

 

How long will my order take to arrive?

For most orders, please allow 1-3 weeks for your order to arrive once shipped, depending on where you live. We usually ship within 1-2 business days.

However, for Clip Stick Trekking Pole orders outside of North America, please note that shipping will take up to six weeks.

If you prefer express shipping, please contact us for rates.

 

What are your shipping rates?

 
United States:
$0.00 - $59.99 $11.99 shipping
$70 and up Free shipping!
Canada:
$0.00- $59.99 $9.99 shipping
$70 and up Free shipping!
Other Countries:
up to $14.99 $9.99 shipping
$15 - $59.99 $14.99 shipping
$60 - $209.99 $25 shipping
$210 and up Free shipping!



Website Questions

What payment options do you offer?

We accept all major credit cards, as well as PayPal.

What currency are your products in?

Pricing is in U.S. dollars.

Where do I enter my coupon code?

You can enter your coupon code during the checkout process, after you've entered your Billing and Shipping information.

Can I pick up my order?

We are sorry we aren't currently set up to facilitate in person pick up of orders. We are working on some options so please check back soon.

Do you sell Wholesale?

Yes we do! Contact us for more info about our wholesale program.

I still have a question.

Send us an email, or message us on Facebook. We’d love to hear from you!

 

 

Belay ShadesBelay Glasses:


Will Belay Shades fit over my sunglasses or prescription glasses?

Belay Shades™ fit over some glasses, depending on the shape and style. However, it really depends on the design of your sunglasses or prescription glasses; feel free to contact us if you have any specific questions about yours!

 

How do I use Belay Shades?

Check out our How to Use page here.

 

I still have a question.

Send us an message, or message us on Facebook. We’d love to hear from you!